Mansion Alcazar, Cuenca - Reviews, Room Options & Prices 2025

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About the Hotel

Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150

Mansion Alcazar, a 5-star heritage hotel in Cuenca's historic center, occupies a late 19th-century mansion featuring crystal chandeliers, antique furniture, and verdant gardens with arches and fountains brimming with fresh flowers.

Premium Comfort Rooms

All guestrooms at Mansión Alcázar Boutique Hotel feature premium bedding, laptop-friendly workspaces, and fresh flower bouquets. Suites offer king-size beds with garden views and separate lounge areas, while rooms include air conditioning and LCD TVs.

Refined Dining Options

Casa Alonso restaurant serves local and international cuisine with garden views. Cocotte restaurant offers French cuisine, while the bar presents an extensive wine list enjoyable in the jasmine flower garden.

Leisure Activities Available

The property includes courtyards and postcard-pretty sitting areas for relaxation. Mansion Alcazar organizes cooking classes and child-friendly spa activities.

Central Historic Location

Located in Cuenca's historic center, the hotel stands a 5-minute walk from Calderon Park and the Cathedral of the Immaculate Conception. San Francisco Plaza Market and Plaza Rotary Market offer shopping opportunities, while Mariscal Lamar Airport is 3 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Small Double Room

Max:

1 person

16 m²

Bed options:

1 Single bed

Shower

room details

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Standard Twin Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Shower

room details

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Getting around

A guide to all available transportation options

City Centre

Cuenca600 m

Airports

Mariscal Lamar (CUE) 4.0 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Comfortable Rooms!

“My twin room was cozy, and the addition of a hot water bottle at the feet made for a warm and restful night.” view full review

Delicious Dinners!

“I thoroughly enjoyed two amazing dinners at the hotel's dining area, each a culinary delight in an elegantly furnished space.” view full review

Beautiful Gardens!

“The gardens provided a serene escape, filled with classic flowers; a perfect spot to unwind and relax throughout the day.” view full review

Elegant Ambiance!

“The hotel's interior décor is simply stunning, giving the feel of stepping into a period museum, adding charm to the overall experience.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Fire extinguishers

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Facial
Beauty treatment
Back massage
Full body massage
Make up services

Room features

Heating
Sitting area
Dressing area
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150

Map view

Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150

City landmarks

Park

Calderon Park

1.1 km

Church

La Catedral de la Inmaculada Concepcion de Cuenca

1.1 km

Museum

Pumapungo Museum and Arqueological Park

2.1 km

Calle Luis Cordero

Old Cathedral of Cuenca

1.1 km

Market

Mercado 10 de Agosto

670 m

Museum

Museum of the Aboriginal Cultures

1.1 km

Museum

Museo Municipal de Arte Moderno

670 m

Bridge

Puente Roto

1.1 km

San Francisco

Handicraft shopping

670 m

Calle Larga

Straw hat Museum

670 m

Rio Tomebamba

1.1 km

Calle Larga

The Ruins of Todos Los Santos

980 m

Museum

El Museo de Esqueletologia

630 m

Museum

Museum of "Las Conceptas"

1.1 km

Calle Benigno Malo 4 - 103 y Calle Larga

Galeria de Arte Contempora neo Ariel Dawi

620 m

Presidente Cordova Hermano Miguel

Museum of the Canari Identity

1.1 km

Herman Miguel 3-23 Paseo Tres de Noviembre

Reserva y Museo de las Artes Populares

690 m

Park

San Blas Park

1.1 km

Museum

Museo Remigio Crespo Toral

1.1 km

Museum

Las Conceptas

1.1 km

Calle Luis Cordero Mariscal Sucre

Museo Catedral Vieja

1.8 km

Nearby

Museum

Prohibido Centro Cultural

340 m

Church

Church of Santo Domingo

220 m

Church

Iglesia Del Carmen

240 m

Mariscal Sucre

Plaza de las Flores

310 m

Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador

Fundacion Municipal Bienal de Cuenca

200 m

Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary

Plaza Civica

450 m

Rafel Maria Arizagua

Economuseo Municipal Casa del Sombrero

530 m

Simon Bolivar and Miguel Heredia

Art Cuenca

550 m

Mariscal Sucre y Coronel Talbot

San Sebastian Park

670 m

Restaurants

Casa Alonso

110 m

Simon Bolivar 12-55 y Calle Tarqui Mansion Alcazar Boutique Hotel

Mozart Culture of Coffee

120 m

12-54 Simon Bolivar

PampaMesa

120 m

Tarqui 9-61 y Gran Colombia

Mangiare Benne Restaurante

290 m

Estevez de Toral 8-91 y Simon Bolivar

La Caleta Nueva Cocina Ecuatoriana

340 m

Mariscal Sucre 13-56 Hotel Casa del Aguila

El Pedregal Azteca

320 m

Estevez de Toral 8-60 y Bolivar One block from San Sebastián park

El Asador

160 m

Mariscal sucre General Torres

Ortuko

320 m

Estevez de Toral 8-50 Sucre y Simón Bolivár

Fractal

170 m

Simon Bolivar y Padre Aguirre

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

8.2

Location

9.4

Service

9.6

Dining

7.6

Walter

United States, January 2025

8.6/10

My stay at Mansion Alcazar was truly magical! The hotel's charm and character transported me back in time, and the garden was an oasis for relaxation. Although the breakfast options could use some improvement, the overall experience was delightful, making this a highlight of my trip to Cuenca.

Rooms

8.0

The rooms were spacious and modern, with beautiful views of the garden. I loved the little touches like the warm water bottles at night, even though the floors were a bit squeaky.

Service

9.0

The service was exceptional; the staff were so helpful in arranging day trips and even offered us umbrellas when it rained without us asking.

Location

10.0

The location was fantastic, just a short walk from Cuenca's main town square, making it convenient for exploring the area.

Dining

7.0

Dining at the hotel's restaurant was a highlight, especially enjoying the squid ink fettuccine and freshly baked pastries at breakfast, though the buffet could use a wider selection.

Facilities

9.0

The garden and courtyard area were beautifully maintained, creating a wonderful setting to unwind.

Henry

United States, December 2024

8.8/10

This boutique hotel offers a charming step back in time with its historic décor and antiques, making it a unique place to stay in Cuenca. The service was outstanding, especially when we faced an emergency, and the dining options were quite good, particularly the ceviche and omelettes. On the downside, the squeaky wooden floors may not be for everyone, and the lack of air conditioning might be a consideration for some guests.

Rooms

8.0

We stayed in a spacious suite that featured a cozy living area and a comfortable bedroom, although the bathroom was a bit small. The wooden floors added to the charm but did creak quite a bit.

Service

10.0

The service was exceptional, with staff going above and beyond to assist us during a challenging time, ensuring we received the medical help we needed.

Location

9.0

The hotel is ideally located, allowing easy access to explore all the attractions Cuenca has to offer, right in the heart of the city.

Dining

8.0

Breakfast was satisfying, and I thoroughly enjoyed the omelette. Dinner service from Casa Alonso was particularly delicious, especially the fresh ceviche.

Facilities

9.0

The hotel has a lovely courtyard and atrium area which enhances the serene ambiance, perfect for relaxation.

Thomas

United States, December 2024

8.8/10

I had a truly wonderful stay at Mansion Alcazar in Cuenca. The hotel exuded old-world charm and was filled with beautiful antiques, making it a delightful place to relax. I appreciated the beautiful garden and the comfortable amenities, though the breakfast left a bit to be desired. Overall, I felt it was a great value for the experience, and I wished I could have stayed longer.

Rooms

8.0

The room was cozy and comfortable, although it was on the smaller side. Despite the size, it provided a good level of comfort with thoughtful touches like a hot water bottle.

Service

10.0

The staff was incredibly accommodating and made every effort to ensure our stay was pleasant. They were always willing to help with any requests I had.

Location

10.0

The location is perfect for exploring Cuenca, making it easy to enjoy the city's attractions within walking distance.

Dining

7.0

The dining experience was enjoyable, especially with the ambiance of the dining room. However, I expected more variety in the breakfast offering, which was quite basic.

Facilities

9.0

The hotel's garden was a beautiful and peaceful retreat that added significantly to the experience.

Joseph

United States, September 2024

7.8/10

My stay at this charming boutique hotel was truly a delightful experience. The atmosphere is steeped in historical elegance and the gardens are an oasis of tranquility. The room was compact yet comfortable enough for a short stay, but I wished I had planned for a longer visit. While the attentive service made my stay enjoyable, the noise from the courtyard was a little distracting. Overall, it's a lovely place to immerse yourself in the culture of Cuenca.

Rooms

7.0

The room I had was small but provided a high level of comfort, and the hot water bottle at the feet was a nice touch.

Service

9.0

The service was incredible, with staff paying close attention to every detail, and the kind woman at the front desk was very helpful with her restaurant recommendations.

Location

8.0

The hotel is situated in the heart of the old town, making it easy to explore many beautiful sites nearby, though parking can be tricky with limited space on the narrow streets.

Dining

8.0

Breakfast was good with a nice selection, and I enjoyed the beautiful ambiance of the dining room.

Facilities

7.0

While I appreciated the charming gardens for relaxation, having a dedicated relaxation area would enhance the experience.

Chris

United States, September 2024

9.4/10

My stay at the Mansion Alcazar was truly memorable! The hotel is a beautifully refurbished historic mansion surrounded by tranquil gardens, which creates a serene atmosphere. The rooms were incredibly comfortable, featuring modern luxuries while retaining their old-world charm. The breakfast spread was delightful every morning, but I would have loved more variety at dinner. The service was remarkable, with the staff going above and beyond to ensure we had everything we needed during our stay. Overall, a fantastic boutique experience with a charming ambiance.

Rooms

10.0

The rooms were a perfect blend of old-world charm and modern comforts, with a cozy living area and a stunning bathroom. I appreciated the nightly hot water bottle placed in my bed.

Service

10.0

The service felt warm and welcoming, much like family. The staff went out of their way to help with everything from transportation to suggesting activities in Cuenca.

Location

10.0

Located in the heart of Cuenca, it was easy to walk to all the historical sites and enjoy the vibrant atmosphere of the old town.

Dining

8.0

Dining was a highlight, especially breakfast, with fresh juices and tasty pastries. Dinner at the on-site restaurant was enjoyable, but the options felt somewhat limited.

Facilities

9.0

The hotel facilities, including the beautiful garden and charming restaurant, added to the overall experience, though I would have liked to see more amenities for relaxation.